Privacy policy
At Meletech Automation, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services. Meletech Automation is a division of Good Life Experience Inc., a corporation registered in Grande Prairie, Alberta, Canada.
Information We Collect
We may collect personal information from you when you interact with our website or use our services. This information may include:
Personal Information: Your name, email address, phone number, and postal address.
Account Information: Your username, password, and other credentials used to access our services.
Payment Information: Your credit card details or other payment information when you make a purchase.
Usage Information: Technical data such as your IP address, browser type, operating system, and usage patterns collected automatically when you visit our website or use our services.
Communications: Any correspondence, inquiries, or feedback you provide to us.
How We Use Your Information
We may use the information we collect for the following purposes:
To Provide and Maintain Our Services: Deliver the services you request, process transactions, and provide customer support.
To Improve Our Services: Analyze usage trends, diagnose technical issues, and enhance the functionality and performance of our website and services.
To Communicate with You: Respond to your inquiries, send important notices, updates, and promotional messages, and facilitate communication.
To Ensure Compliance: Comply with legal obligations, enforce our terms of service, and protect the rights, property, and safety of Meletech Automation, our users, and others.
How We Share Your Information
We may share your information with third parties under the following circumstances:
Service Providers: With trusted third-party service providers who assist in delivering our services, such as payment processors, hosting providers, and analytics providers.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes in ownership or control of your personal information.
Legal Compliance: If required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, property, or safety, or those of others.
Your Choices and Rights
You have the following rights regarding your personal information:
Access and Update: Access, update, correct, or delete your personal information by contacting us.
Opt-Out: Opt-out of receiving promotional communications by following the instructions provided in such communications. Note that even if you opt-out, we may still send administrative messages related to your account or transactions.
Security Measures
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove such information from our records.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated by posting the updated policy on our website or through other means. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our practices regarding your personal information, please contact us at info@meletech.com.
Last Updated: December 21, 2024